Take a look here to help answer your frequently asked questions!
FAQs for Setting up
FAQs for the Purchase Order module
Setting up FAQs
Jump to: Setting up a new User in Lentune
Jump to: Logging in to Lentune
Jump to: Logging in to the Lentune App
Setting up a new User in Lentune
Q: How do I set up a new User?
A: You can create a new user from the Settings > Administration page. Here you can enter the User code and name, email, then you can add Staff and Time Sheet settings, if applicable. You'll need to add Security Groups and Access Personas to allow access to the areas required for this User. If you wish, you can set a password here for the new User, or the User can set up or update their password by clicking Forgot Password on the Login screen. Please refer to Add a New User to read about this.
Logging in to Lentune
Q: How do I login to Lentune?
A: The way you log in will be determined largely by your system administrator wants users to access your Lentune system. Please refer to Logging in to Lentune to read about the about the different options .
Logging in to the Lentune App
Q: How do I log in to the Lentune App?
A: Open the Lentune app on your mobile device, then select your company name. Tap Login and enter your user name and password. Read more here: Logging in to the Lentune App.
Purchase Order FAQs
Q: Can I force the use of Cost Codes on Purchase Orders?
A: Yes! Set the System flag for Cost codes. This is found in Administration > Settings in the Purchase Order column. Scroll down to the field Cost code is required for purchase order header and check this field.
Q: When I add a Purchase Order line, can I select that the Unit Price should be Gross (incl GST/Tax) or net (excl GST/Tax)?
A: Yes!! When entering the PO line, you can check the Unit price including tax field to enter the gross amount for that line, or uncheck that field to enter the net amount.
Q: Can I Notify Approvers of Budget Overspends on a Project when I'm adding a Purchase Order?
A: Yes! When setting up a new Project, you can set flags to notify the approvers if a Project spends go over the budget set on the Cost Codes for that Project. This can be done as a system default in the Administration > Settings > Purchase Order module section, by checking the field Notify of budget overspends section. You can also change this for a specific Project in Administration > Projects.
Feeling stuck?
Anything you'd like to see in our FAQs? Please let us know...
You can always give us a shout...
Lentune Customer Support Team
support@lentune.com | NZ: +64 3 351 9110 | AU: 1300 312 720